Congratulations! As a qualified participant, Caracol Vacation Club would like to offer you the opportunity to enjoy this incredible offer of savings up to 83% off the retail price. This package promotion includes all meals, drinks and non-motorized activities. The discounted package price is for 2 adults and 2 children 12 and under on select packages and during select dates. Besides meeting the qualifications and attending the 90-120 minute resort preview, there are no other obligations. Primary Travelers must meet the Resort`s Qualifications below:

Group Travel

The resort is offering this first-time visitor promotion and will honor only one package per family, friends, acquaintances or known groups traveling on the same, similar and/or adjoining arrival and departure dates. Unfortunately, if you are traveling with others this package cannot be used for this trip, but you can save it for later. Otherwise, there are additional costs associated with group travel.

Credit Card


Qualified customer/s Must bring with them to the Presentation at least 2 Major Credit Card VISA, MASTERCARD or AMERICAN EXPRESS are accepted (No Debit Cards, Check Cards, Company Cards or Discover Cards or else packed is voided).

The qualifying person(s) MUST be the credit card holder. Expired credit cards DO NOT QUALIFY.


Attendance to a 90-120-minute vacation ownership presentation at Grand Cancun Caracol Vacation Club. The date and time of the presentation will be scheduled upon your arrival.

No tours should be scheduled on the day of the presentation, for any activity you want to realize during your stay, you can reserve tours only with Caracol Travel located at the lobby.

You are not eligible if you have previously attended a presentation at the Grand Cancun Caracol Vacation Club.

Must tour with spouse/fiance/significant other/life partner if married/engaged/cohabitating.


Married couples - Both persons must be between the ages of 30 - 65.

Cohabitating couples Both must between the ages 30 - 65. Must be cohabitating for at least 3 years.

Retirees accepted between the ages of 33 - 60 if make the income and meet all the other qualifications.


Married & Cohabitating age 30 -65 - Minimum $85,000 USD Annual Income.

Must be employed full time - part time employment does not qualify.


Both qualified participants must fluently speak, read and understand either English or Spanish.


Both participants must present a government-issued photo ID at the tour reception desk and a major credit card.

Married couples must bring with them proof of such (Government issued picture ID with matching addresses, and/or marriage certificate).

Cohabitating couples must bring government issue IDS with matching addresses.

Marital Status

Offer is valid for married or cohabitating couples.

Cohabitating couples must have a minimum of 3 years living together and bring government issued IDS with matching addresses.

All guests must attend the presentation, including all persons in the reservation(s).

If Married MUST Travel with Spouse or package is void.


Offer is valid only for residents of the USA/Canada/Mexico/UK/Latin America except Argentina, Belize, Venezuela, Costa Rica. Quebec, Canada residents do not qualify. Valid government-issued ID must be presented by all guests.

Resort Fees

There will be a $33.95 per night resort fee due at the time of booking. The resort fee includes VIP Luxury Transportation with A/C & WiFi from the Airport to Hotel. A hotel representative will be waiting outside the terminal with a sign with your last name on in it. It also includes all gratuities/tips for bartenders, waiters, and beach towel service

Additional Terms

Both participants MUST physically sign and present the terms & conditions at check-in.

The participants may not have attended another Caracol Vacation Club presentation in the past or be current Caracol Vacation Club members through any Caracol Vacation Club resort company.

When traveling to Mexico the participants MUST spend their first night in Mexico at the Grand Cancun or this promotion will be voided. This offer can NOT be used consecutively with any other resort stays in Mexico.

ALL Clergy, Travel agents, airline and/or hospitality employees, owners or employees of the Resorts (or their family members) or vacation ownership industry employees are excluded from this offer.

Honeymooners are excluded from this package.

Traveler must not purchase or accept any local tours from any other travel agency or vendor than Caracol Travel Agency nor attend any other promotion or presentation of any other resort on Cancun or Riviera Maya during the total length of their stay, Traveler must not give any deposit to vendors at the airport to obtain discounted tours or services Failure of Travelers to comply with any of these requirements will result in Traveler being charged published hotel rack rate by the hotel for the length of their stay at the point of check-in, It shall remain the sole responsibility of Marketer to inform Traveler of such requirements

Resort Vacations International holds no discretion over the eligibility requirements for participation in the resort preview. The eligibility requirements have been set forth by the resort developer. If Resort Vacations International believes that the eligibility requirements for participation are not being met, we reserve the right to cancel any reservation before the arrival date.

Rescheduling Policy

You may make changes to your reservation without a penalty if your change request is received at least 16 days before your scheduled arrival. Any changes made within 16 days of your scheduled arrival will incur a 2-night charge of $199 per night. You have 18 months to use your vacation package. All change requests are based solely on hotel room availability.

Refund Policy

Our offers provide 18 months to select the dates of travel creating the most amount of flexibility possible. We do offer a 7-day refund request timeframe where customers are able to request and receive their money back in full. Please note that if no request has been made for a refund within 7 days of purchasing the offer, customers will no longer be eligible for a refund.